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Privacy Policy

How we collect, use, and protect your information.

Effective Date: June 4, 2026

This Privacy Policy describes how Advanced Window Cleaning LLC (doing business as "Advanced Window Cleaning," "we," "us," or "our") collects, uses, and protects information when you visit https://advancedwindowid.com, contact us, request a quote, or use our window cleaning and exterior services in Boise, Idaho and the surrounding Treasure Valley. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

  • Contact information you provide — such as your name, phone number (including mobile number), email address, and service or property address.
  • Service details — information about the service you request, your property, scheduling preferences, and the contents of messages or forms you send us.
  • Payment information — billing details needed to process payment, handled through our secure payment processors.
  • Website usage information — basic technical data such as your IP address, browser type, pages viewed, and similar analytics collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Provide quotes, estimates, and the services you request;
  • Schedule appointments and communicate with you about your service;
  • Send transactional and service-related text messages and emails, such as appointment confirmations, reminders, quotes, and updates;
  • Process payments and maintain our business records;
  • Respond to your questions, requests, and feedback;
  • Improve our website, services, and customer experience; and
  • Comply with our legal obligations.

Text Messaging & Mobile Information

When you provide your mobile phone number — for example, by submitting a form on our website, requesting a quote, or giving it to us directly — you consent to receive service-related and transactional text messages (SMS/MMS) from Advanced Window Cleaning. These messages are sent through our customer management and messaging providers (such as Jobber) solely to operate our business and communicate with you about your service. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.

How We Share Your Information

We do not sell, rent, or trade your personal information, and we do not share your information with third parties for their own marketing purposes. We may share information only in the following limited circumstances:

  • Service providers. We share information with trusted vendors and subcontractors who perform services on our behalf — such as scheduling and customer-management software (e.g., Jobber), messaging platforms, payment processors, and website hosting — strictly so they can help us operate our business and deliver our services to you. These providers are not permitted to use your information for their own marketing.
  • Legal requirements. We may disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our customers, our company, or others.
  • Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the site may not function properly without them.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services, maintain our business records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Rights & Choices

  • Text messages. Reply STOP to any text message to opt out, or HELP for assistance.
  • Email. You may unsubscribe from non-essential emails using the link in the email or by contacting us.
  • Access and updates. You may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: